IT and the Business are Closer Than You Think
A few passing observations from the last few months; contrary to what many (IT/business) folks believe, they are just as good or just as bad in managing processes and projects as their counterparts in (business/IT).
Problem Resolution is Everybody’s Problem
A few weeks ago I was discussing issues that came up with one of our systems, and the team was a bit dismayed that the user community was still finding errors (we should be trapping for that stuff!) I pointed out that it’s illogical to worry about stuff like this. We’ve implemented fault-tolerant systems that predict as many problem situations as we can think of, with lots of alerts and doublechecking built-in. If we can think of a problem, we will build a trap for it. It stands to reason, therefore, that the only bugs to appear are the ones that we couldn’t anticipate – so the only people that will experience the bugs will be the people using the system.
Writing: Onomatopoeia
Onomatopoeia is the use of words whose sounds make you think of their meanings. … Many comic strips use onomatopoeia. Write and illustrate a comic strip. …
onomatopoeia: Definition, Synonyms and Much More from Answers.com
onomatopoeia n. The formation or use of words such as buzz or murmur that imitate the sounds associated with the objects or actions they refer to.
It’s inevitable that end users will find your problems, and that’s nothing to be concerned about – we’re all testers, and testing never really ends (in a continuous improvement environment). What you should be concerned about – how quickly we can turn around a fix for the problem? What is our total uptime? Do we see decreasing numbers of new problems, and zero recurrence of previously reported problems?
onomatopoeia – Exeunt
2008.02.01 Onomatopoeia Radio is Back · 2008.01.22 Who stole half the pins? 2008.01.21 No Pirates Were Harmed · 2008.01.19 Infinite Jest …
Truth be told, the onus of root cause is just as much on the business. Was this a scenario that could have been predicted? Were the requirements amd/or testing scenarios complete? (… apparently not …) When projects are well run, and it’s a true partnership between IT and the business, misses like these are everyone’s problem.
Nature Abhors a Vacuum
ONOMATOPOEIA
When this occurs, it is called onomatopoeia (a Greek word meaning name-making "), for the sounds literally make the meaning in such words as "buzz," "crash …
Business managers may not understand the details of the technology they work with, but they certainly understand good management techniques. Try working with any manufacturing operations group and not going to them with metrics or KPIs (Key Performance Indicators). This is their bread and butter; they cannot understand how anyone could manage without some form of metrics. And if they see none, they will not only notice the problems, but will proactively look for issues, assuming things aren’t under control.
va=onomatopoeia – Definition from the Merriam-Webster Online …
Definition of va=onomatopoeia from the Merriam-Webster Online Dictionary with audio pronunciations, thesaurus, Word of the Day, and word games.
Onomatopoeia – Wikipedia, the free encyclopedia
Onomatopoeia (also spelled onomatopœia, from Greek ονοματοποιία) is a word or a grouping of words that imitates the sound it is describing, suggesting its …
On the other hand, if you have a reasonable set of metrics and are managing to them, they certainly can’t accuse you of not following sound management principles. They may provide feedback that the quality of their experience is still not the greatest – but a structured, metrics-driven approach shifts the conversation to towards a discussion about best metrics to manage to, and not whether or not IT knows what they are doing.
Notes on Japanese Onomatopoeia
In addition to those onomatopoeia which imitate the sounds of nature, called gisei-go in Japanese, Japanese recognizes two additional types of onomatopoeia: …
In the End, We’re All [Bad] Programmers
Check out this article from CFO.com, detailing a number of “worst practices” that folks in finance to see their counterparts doing that make them cringe. Sound familiar?
In summary, the author provides this sage admonition …
See that? Accountants and programmers should aspire to be … students?
previously …
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